Niagara Electronics - Niagara Falls, Ontario

denise botbyl

100 percent recommend this company.

I had an issue with my Mac desk top . I brought it in and Matt looked at in very quickly and suggested I take it to a Mac repair shop in St Catharines . He suggested it will most likely be the hard drive and he didn’t have to proper tool . I was so grateful for his honesty and referral to the right people to help me . Long story short it was the hard drive , I had it repaired quickly and it didn’t break the bank . I was so grateful for his honesty and the advice to take it to reputable place that could help me get it fixed promptly .
I will definitely go back to Niagara Electronics the entire staff seem honest, friendly and reliable.

Rob Dewey

I brought my dead Synology NAS into the store to see if the data on the drives could be saved. Not only was it saved, Joe and his crew got the NAS up and running again in only a couple hours. Super happy! Very good price for the repair as well!

Artem Safarian

Spectacular level of service and commitment towards completing my laptop repairs! Highly recommend them for daily laptop repairs as well as more intricate hardware and/or software computer malfunctions!

Irene Fisher

I have dealt with Niagara Electronics for many years. I purchased a computer in 2011 and still am using it. Today my antivirus wasn't working . A quick call to Joe and he removed and reinstalled the program remotely. Joe and Matt are professional, always pleasant and great to talk to. I trust and highly recommend them for any computer needs.

travis richard

I have dealt with these guys previously and they were amazing. However this time I am a bit disappointed. I bought my pc in there for cable management and to make sure everything is hooked up, I get home and notice that my cooler fans are not connected to the pump and my case fans are not connected properly with the RGB Hub. Upon opening up the back, I notice that the cable management wasn’t done to what I would expect it to be for paying 140 dollars. Even thought the case has an area for cables and included Velcro straps to, they didn’t end up using them. Don't get me wrong, the staff there is very respectful and professional, however, I am disappointed in the experience I had today.

Update as of 01/24/2024, Matt replied to my email I sent prior to dropping off my pc and upon expressing my concern of how it was done for what I paid and informing them that one of the zip ties was so tight it ended up causing the cable for my RGB Hub the break, Joe immediately offered a full refund and offered to cover the cost of a new one and offered to pay for and install new fans, however the cable was covered under warranty. This is what a owner should do, he didn’t take it personally, he looked at it from a business perspective, and understood that he had done something that wasn’t the best job and took action.

innocent udemba

Christ Jesus is truly the head of this company. I googled computer repair place near me and the company came up in the list. I went there to repair my laptop that gave me sleeplessness night for several months now, the man repaired it for free without even asking my name. I'm very grateful.
Thank you guys. You made my day.
Innocent

Derek Carriere

On Friday Dec 14th at 435pm I came into the store with a huge problem and hoping to get a bit of help. My daughter's MacBook just died on her and she had her final assignment on it. First off I walk in and the two people were at the back of the room. The first thing they say is leave your labtop on the side cuz we are not looking at anything. Now these two employees were not working on anything they were just talking. So I say all I need is a charger to see if will turn on or not and then I can decide if it's needed to be left behind. There answer was "No we are not looking at just leave if on the side it needs to be sent away". How can a business be run with such horrible customer service. I wasn't asking for anything free. Just a simple plug in. Yet they were too lazy to get off of there chairs to even try to help. So I drove to the jump+ store and within 30 seconds they plugged it in and quickly gave us help with options. Now please tell me why your company found it so difficult to help out locals. If I could give a 0 rating I would have done it because that's what they truly deserve. Thank you for the fantastic response. Great way to blame your customers. #1 things in retail is to solve an issue not to make things worse. But hey once a bad owner always a bad owner. Goodbye.

Joe Szabo

My old computer finally expired and they built me a new one for a reasonable price with everything that I needed cloned over for a seamless transition and all in a very timely manner.