AccessE11 - Ottawa, Ontario

AccessE11 : Une Entreprise de Logiciels à Connaître

AccessE11 est une entreprise de logiciels située à 68 Chamberlain Ave. #200, Ottawa, ON K1S 1V9, Canada. Avec son numéro de téléphone 8336134311 et son site web accesse11.com, AccessE11 est spécialisée dans la création de solutions logicielles adaptées aux besoins de ses clients.

Spécialités et Services

• Conception et développement de logiciels
• Amélioration de la gestion et de la productivité
• Solutions pour le suivi et la surveillance

Informations Pratiques

• Un parking accessible en fauteuil roulant est disponible sur place.
• L'entreprise a reçu 4 avis sur Google My Business.
• L'avis moyen est de 4.8/5.

À Propos d'AccessE11

AccessE11 a prouvé son efficacité et sa flexibilité en fournissant des solutions logicielles de haute qualité. L'expérience des clients, notamment celle de la Municipalité de Meaford, qui a commencé à utiliser AccessE11 depuis fin 2019, témoigne de l'apport significatif que l'entreprise apporte dans la gestion et le suivi des services clients, ainsi que dans le développement de workflows internes. Le processus d'implémentation a été très simple et l'équipe d'AccessE11 a été très réactive et facile à travailler avec. L'impact positif de leurs logiciels est particulièrement notable dans les situations d'urgence, comme le cas de la COVID-19.

Recommandation Finale

Pour toute question ou demande concernant les services d'AccessE11, nous vous invitons à les contacter directement via leur site web accesse11.com. En explorant leurs solutions logicielles, vous découvrirez un partenaire technologique capable d'améliorer significativement votre gestion et votre productivité.

👍 Avis de AccessE11

Matt S.

5/5

The Municipality of Meaford has been using AccessE11 since late 2019. We're delighted with the functionality that the system has, and how much it has improved our ability to track and monitor customer service responses, as well as develop internal workflows. Implementation was very simple, and the AE11 team are incredibly easy to deal with and very responsive to any queries. I genuinely don't know what the Municipality would have done if we had not implemented AccessE11 before the COVID emergency.

Town O. A.

5/5

The Town of Arnprior was looking for a way to improve our complaint and request for service management, of both internal and external requests. This was necessary to provide residents with better overall service and response time, as well as to provide staff with an organized approach to handling daily requests.
Access E-11 has checked all of the boxes, when it comes to the needs of complaint and request for service management, for our municipality. The Town of Arnprior has been using the Access E-11 System for a brief period, and are very happy with the system and company overall. The staff are friendly and responsive. From the initial set-up, to the roll-out, and now implementation of the Access E11 platform, the process was seamless.
The information from our previous system has been entered, and now all of our complaints and requests are listed in one place. It is great to have all of the citizen and internal request information easily accessible, as well as have the ability to track any actions taken. The Town of Arnprior also utilizes the web form and app functionality of the system, which are working well for the public to be able to submit requests. In addition, staff use the Access E-11 App to access the system from their other devices (tablet, phone, etc.), when they are unable to be in their office.
Overall, the Town of Arnprior is very happy with the Access E-11 System and service we have received from their staff, thus far.

Rox-anne H.

5/5

Municipality of South Stormont's view on AccessE11: Intuitive, easy to use, great support, fantastic on-boarding staff, excellent knowledge base.
We use it daily to receive, resolve and report on issues that are of concern to the residents we serve.
We love how easy it is to customize to meet our municipalities specific needs.
The mobile app allows our multiple Departments and field staff to manage cases in real time and on the go, saving time for staff to manage and report on issues, translates into real savings for the municipality.
Visibility into the issues relevant to our residents allows us to make decisions that will truly benefit our community.

Ben D. H.

4/5

Great software with easy navigation and great reporting features that allow us to better understand issues our community is having.