ATCO Electric Yukon - Whitehorse, Yukon

ATCO Electric Yukon est une entreprise canadienne qui fournit des services d'électricité dans le territoire de Yukon. Fondée en 1972, ATCO Electric Yukon est une filiale d'ATCO Ltd., l'un des principaux fournisseurs de services publics au Canada. L'entreprise propose une gamme complète de services d'électricité, allant de la distribution d'énergie à la maintenance des lignes et des infrastructures.

Sur le plan localisation, ATCO Electric Yukon est situé à l'adresse 1100 Front St #100, Whitehorse, YT Y1A 3T4, Canada. L'entreprise est facilement accessible par les transports en commun et dispose de places de parking à proximité. Le bâtiment est également adapté aux personnes en fauteuil roulant, ce qui facilite l'accès pour tous les clients.

En termes de services, ATCO Electric Yukon se spécialise dans la fourniture d'électricité. L'entreprise travaille en étroite collaboration avec ses clients pour s'assurer qu'ils bénéficient d'un service d'électricité fiable et durable. En plus de la distribution d'électricité, ATCO Electric Yukon offre également des services de maintenance et de réparation des lignes électriques et des équipements.

ATCO Electric Yukon a reçu un certain nombre d'avis sur Google My Business, reflétant les opinions des clients. L'entreprise a actuellement 17 avis, pour un score moyen de 2.8/5. Ces avis permettent aux clients potentiels d'obtenir une idée des services fournis par ATCO Electric Yukon et d'évaluer leur qualité.

Pour obtenir de plus amples informations sur les services d'électricité offerts par ATCO Electric Yukon, les clients peuvent consulter le site web de l'entreprise à l'adresse atcoelectricyukon.com. Il est également possible de contacter directement le service clientèle de ATCO Electric Yukon au 8676337000.

👍 Avis de ATCO Electric Yukon

Jordan S.

1/5

Riders add an additional 80% to your bill. Power goes out regularly. Phone system says they are short staffed yet no jobs advertised. Through and through a very poor company.

Ms M.

1/5

ZERO!
Very bad customer service especially the Indian Guy! Very rude. I am saying my concern to him and he will just cut me saying my name then “Listen To me” he didn’t just do it once but he cut me 3x which pissed me off while talking to him. You shouldn’t be working in a Customer Service if you talk to a customer like that.

Katherine S.

1/5

I wish I could give zero stars! TERRIBLE customer service!! They have a new auto-credit card payment system in Aug and I thought everything was ok until Jan when I got 4 months worth of a bill since it hadn't actually gone through Oct/Nov/Dec (I had paid myself manually in Sept). I paid the huge bill and was told that was the end of it. Now its February and they have now added Aug's bill from last year as well. When I called to ask about it they admitted the new system has some flaw that they are working hard on, they have a team in Alberta working on it. She said my bill was confusing so got the supervisor Viviane to call me back. Viviane helped create the new system. When she called she denied there were issues with their system and that it was just my cc issue. Told me the only way to avoid having this in the future is to pay my bill manually since their auto pay system isn't working for me.

carole N.

1/5

Worst customer experience ever, since the implementation of a new system my auto payment has not work, was charged for cc decline( which didn’t happen) auto payment 2nd month didn’t work again & was told is was a banking issue with my cc not their new system, my bank show everything is good & now I can’t get the customer service rep to return my calls. Terrible terrible service.

Craig J.

1/5

WORST customer service I have ever experienced! I guess this is what happens when a required utility like power is a monopoly and has NO oversite body! We need a CRTC equivalent to enforce a minimum level of service and customer respect!

Florian L.

5/5

I had a very good experience dealing with two of your employees, Chester Martinez and Klara Pelzer. They answered my several questions about a transformer upgrade issue, with clarity and patience. These two are a credit to your company and should be recognized. Thank you!

Kayngel H.

5/5

We've had such good customer service from everyone at Atco including the technicians. In fact, it was Atco that finally helped solve our issue with Northwestel. Nwtel took 6 months to put internet into our new house even though I called them every two weeks. Finally they blamed their issues on Atco who then sent out technicians twice to deal with, what was, of course, not their problem. Nwtel tried to blame Atco, yet Atco people just kept going the extra mile. Amazing customer service people!

Richard H.

5/5

We have a great group of people who work at Atco they always put our needs first! We do appreciate their work ethic