Big Time Towing & Recovery Ltd. - Bonnyville, Alberta

Big Time Towing & Recovery Ltd. est une entreprise canadienne située à Bonnyville, en Alberta. Elle se spécialise dans le domaine du service de remorquage. Son adresse est la suivante : Adresse: 5812 56 Ave, Bonnyville, AB T9N 0G5, Canada. Le numéro de téléphone est le 7802018698 et le site web est accessible ici. En terme d'expertise, l'entreprise possède une solide expérience avec cartes de crédit et de débit. Sur Google My Business, Big Time Towing & Recovery Ltd. a reçu 33 avis et possède une moyenne de 3.2/5.

Caractéristiques et services offerts

Big Time Towing & Recovery Ltd. se distingue par son service de qualité et sa courtoisie, ainsi que par la qualification de ses employés. En outre, l'entreprise dispose d'un large éventail de services, notamment le remorquage de voitures, de camions et de tous types de véhicules. Ils sont également en mesure de fournir des services d'entraide, tels que l'ajustement de chaînes de traction et l'assistance routière en cas de problème ou d'accident. De plus, ils proposent un service de livraison de marchandises.

Opinions des clients

Les clients qui ont utilisé leurs services ont majoritairement donné des avis positifs. Certains ont souligné leur très bon service et leur très courtois, ainsi que leur très grande qualification. Cependant, il convient de noter que quelques clients ont également fait part de problèmes liés aux tarifs ou au délai de livraison.

👍 Avis de Big Time Towing & Recovery Ltd.

Nicole V.

5/5

Très bon service et très courtois. Très qualifiés.

M W.

1/5

I heard many bad reports from Big Time Towing in Bonnyville. Sure enough I found out how true those statements were. I was charged an extra day of fees $70, plus they added $125 for police, the distance was less than one mile and the vehicle was parked in the street. Easy pick up and charged $259.88 for 1 hour of their time which should have taken 15 minutes. Travel time a few blocks. The woman at the desk was very rude to my son and granddaughter and ordered them out of the building. When I drove my truck and parked it, somehow the coolant was leaking out even though my truck did not have that problem before getting towed to their impound. I will never recommend this Towing company to anyone unless they want to be ripped off.

thomas F.

1/5

Calling big time towing was a big time mistake. After putting my semi trailer in the ditch; I called them to pull me back onto the road. They sent 2 heavy recovery units out and it didn't seem the operators really knew what they were doing. After they wrestled with the pull for 6 hours and broke one of their tow straps; they left me in the ditch and I had to arrange to unload the trailer at my expense so they could come back the next morning to complete the pull out. Big time initially quoted me $4000 for the pull but the final bill was $8800. They didn't do the job on their own but feel justified to bill extreme amounts for equipment and operators that just don't cut it. They rip you off... big time.

Katherine P.

5/5

They worked well with the repair service I had hired, and when my card was accidentally double charged, they reversed immediately with heartfelt apologies. That's how you do business.

Kori L.

1/5

Not allowing the person to take there personal belongs is so rong and there are laws for a reason witch this place has violated..only law I broke was driving my vehicle with no insurance and I do have alll the paper work supporting documents I need for my vehicle thank you.. also would like too see your company policy as I'm liking into Bonnyville laws as well befor seaking a lawsuit

albert P.

1/5

Tow driver left without saying anything. Claimed my car was untowable but straight line towing was able to accomplish this feat in minutes.

Michael G. (.

1/5

Needed to tow my vehicle out of a ditch and transport to a mechanic shop, and I made the mistake of calling these jokers. Got my estimate, was told I had to pay for the tow ahead of time which I wasn't able to do because I was at work. When I showed up after work to pay, the hag at the front desk told me a number that was about $150 more than what I was told on the phone. When I asked her what that was about, she swore at me, told me the higher price was because I was wasting their time, and refused to help. There's a reason one of the first search results for these guys is from the Better Business Bureau. Respect is a two-way street; don't treat your customers like garbage and maybe people would actually be willing to use your services.

scott R.

1/5

a horrible experience. they showed up at the accident, hooked up to my vehicle, without me even asking for them to tow me, the driver lied to me saying insurance will only pay if they bring it to big times impound lot, which my insurance company said no that is not true. then when i was at their office they called me a liar and said they never said that. arguing with me about that he tried to kick me out of their shop and threatened to break my arms if i did not leave. i payed the bill which was $786.85 just to go across town and i had to get a different towing company to tow it from their lot to my place which is 15 kms out of town and that company only charged me $312.64. do not use big time towing, there are way better choices.