CARITY AI - Burlington, Ontario

Erin D.

I was a bit hesitant when Carity first contacted me about selling my vehicle to them...because they are a new company, I hadn't heard of them and I wasn't sure if they were trustworthy.

However, that view was quickly changed!

Their service was amazing! The inspection and pick up process was extremely professional and covid conscious.

Gabby was also super quick to respond to every inquiry I had, and I loved that she sent a copy of the bank draft in advance so I could check the legitimacy of the transfer. This really helped to ease my anxiety.

Most importantly the offer was fair. (I opted to do the one time payout for ease)

Within a week or so I had my smart car sold and cheque in hand.

Even the bank draft came in a cute little Carity branded envelope. It's those types of elements that really make a company stand out and show that they pay attention to even the smallest detail.

If I could give them 20 stars I would. ⭐

11/10 would definitely use their services again and would recommend to all my friends and family 🙂

Meghan H.

I had such a great experience buying a used car from Carity, by far the best compared to other dealerships! This was my first time buying a car and they made the process super easy and stress-free. I was able to go see the car and take it for a test drive before purchasing, and the staff were very helpful and knowledgeable about the make of the car and the industry. They even delivered it to my door with a full tank of gas... I was so impressed!! (I live in a rural area outside of the GTA, so this was a huge accommodation for me!) Everyone on the team was very responsive and supportive when I encountered an issue after receiving my car. They set me up with a rental car and paid for all repairs needed! Ricci and Robert were fantastic and great to work with. I would definitely recommend Carity to anyone looking to take the hassle and stress out of buying a car!

yes M.

amazing service! Sell your car here! Ricci and his team are the real deal. I sold my 2019 Golf sport wagon back to VW with a very good profit. There is many scammers out there and I was skeptical at first but it was a great experience. Oh and its also FREE

Richard B.

Forget Kijiji Auto and Autotrader! I was skeptical to use Carity but due to high star rating I give it a try. No hassle at all, bidder will bid for higher price and all you need to do is accept it. They pick up my car and give me my chequed. Thank you Carity that easy

Scott A.

Best experience i have ever had selling a used car.
I created my account, uploaded the details about my vehicle and some pictures. By the next morning i had 3 offers. I compared the offers to what my dealer would give me and wow, so much better. I accepted the highest offer later that day and the delivery and payment with them went as smooth as possible.
Highly recommend to ensure you get the best possible price for your used car, and have a fast and safe transaction.

Anurag M.

The best customer service expertise I have had in dealing with car sale. The entire team is professional and focused on releasing the customer of any surprises and stress.
Initially when I first got a call from Matt, it sounded like a scam. Luckily I did not hang up. He explained to me the process and the execution was flawless.
Provided me an estimate of what my car is worth which was retail and not wholesale. Inspection was done and minor damage and recondition was deducted. Even that was not overstated as it would what I would have paid to get that done.
I was provided a final numbers of what my car would be bought for. They followed through on that and even provided me a copy of the bank draft so I can legitimize it from TD.
The day of the transition, the deal was smooth and the car was picked up from my home.
I am forever a loyal customer and recommend them to all my friends and family.
Thank you Carity Team.

Adam H.

I had a great experience with Carity! Communication from Gabriella was top notch! Both the tech and the gent that came to pickup my card were both excellent also! The whole process was relatively smooth and any issues were quickly rectified. The initial offer was quite generous but was reduced by a bit following the inspection, however, the tech went through everything he documented which made sense to me. Overall, I was very pleased with the whole process and the best part was that I didn’t have to leave my house to sell my car - incredible!

Ugo

I had such great experience selling my car with Carity.
I had never heard about them before and i admit I was a bit skeptical at first at how transparent they were with everything as I had never heard of them before. It can be very stressful to sell/buy a car especially with all the scams and people wasting your time etc. and their whole process is based on making that experience more seamless for you and that was my experience with them.
I strongly recommend considering them for your car sale/purchase. I never once felt like i was being taken advantage of or pressured into anything. I worked with Gabriella and Newsha and they were just so pleasant and warm and i was very happy and satisfied with the experience.