Failsafe Computer Services - Truro, Nova Scotia

Failsafe Computer Services est une entreprise spécialisée dans la vente de matériel informatique. Située à l'adresse 10 Dominion St, Truro, NS B2N 3N8, Canada., elle offre une variété de services tels que la livraison, les services sur place, un accès facile en fauteuil roulant, ainsi qu'une large gamme d'appareils électroniques.

Cette entreprise accepte les cartes de paiement, les paiements mobiles NFC et les cartes de crédit, ce qui la rend très accessible pour les clients. Avec un téléphone au 9028932171 et un site web à failsafe-computer.com, il est facile de les contacter pour obtenir plus d'informations sur leurs produits et services.

Failsafe Computer Services dispose d'une réputation solide, avec un total de 50 avis sur Google My Business et une note moyenne de 4,7/5. Les clients apprécient leur service clientèle, la qualité de leurs produits et la commodité de leurs services.

En plus d'être un magasin d'informatique, Failsafe Computer Services offre également des services de réparation et d'entretien pour les ordinateurs et autres appareils électroniques. Leur équipe de professionnels expérimentés est dévouée à fournir des solutions informatiques de haute qualité pour répondre aux besoins de leurs clients.

Si vous recherchez un magasin d'informatique fiable et réputé dans la région de Truro, NS, Failsafe Computer Services est une excellente option à considérer. Avec leur large sélection de produits, leur service clientèle exceptionnel et leur engagement envers la satisfaction de la clientèle, vous ne serez pas déçu. Nous vous recommandons vivement de visiter leur site web pour en savoir plus sur ce qu'ils ont à offrir.

Avis de Failsafe Computer Services

Booklet

1/5

Got my Laptop in, the folks were nice but the place was a disaster, told me roughly 2/3 weeks and I would be updated on what is happened as they do it not only has it been longer than the expected time, none of the updates were done I had to call them questioning about what is happening, then I would be told that days ago they did a test. After all that waiting ordered the part without me knowing or when it would arrive then in fact ordered the wrong part of my “specialty laptops part” when I google it myself I find it easily and not only that but half the cost they wanted it for (keep in mind I have a fairly common laptop for gaming just the cord is brand specific) but even after all of that they were nice enough to wave the fee which gets them that star I appreciate someone realizing when a job has been done right but when the laptop was picked up it was half out of its case not even put away right.

Jan Parker

5/5

I want to thank Donald and staff for being so helpful with our computer/scanner issues of late. I called, left a voicemail, Donald called back promptly, the computer and scanner were dropped off to him later that day and he promptly had them repaired and ready for pickup the next morning. Also, I feel it is very important to support a local business.
Thanks Donald

Young Ah Gil

2/5

I dropped off my external hard drive and it took a month to pick it up. I paid $161 and was so excited thinking I would be able to get the old pictures of my kids back. Nope. Nothing opened and I had to drop it off again. I waited and called the shop a week after only to find out he could not restore any of the data. When I asked about the refund on the phone, he raised the voice saying he had to "babysit" my hard drive for hours. I admit that I forgot there were 2 drives and he had to charge $70×2, but instead of explaining the situation, he tried very hard to defend himself, keep saying in his loud voice that he had to "babysit" my hard drive. I am sure he was very upset with his absurd customer.
You were not babysitting my hard drive. You were doing your job. I am not trying to use your service for free, I was just upset that I had to spend $161 for NOTHING. And I know you are not responsible for my hard drive condition. But don't you open up a couple of pictures or something to find out your BABYSITTING actually worked? I am really curious if you checked the result ofter babysitting because if you did, you fail to inform the result when I paid for your job. And if you did not, I don't know if you are professional of what you do.
The reason why I gave 2 star is that I don't think the owner is a bad person, but I am just totally bummed the way he dealt the situation.

Stephen Jokela

5/5

Needed a new laptop for work. The guys at Failsafe were great to deal with and took the time to get me set up right away with a new HP rig that is just what I need, powerful enough for the graphics and video work that I do yet still very affordable.
Have already been back to pick up a few accessories. Again great service and good prices.
Would highly recommend.

Ron West

5/5

I have recently purchased a printer (2 in fact) and had a lap top serviced and new software added. I am extremely pleased with the friendly service, the sharing of information , the expertise and the reasonable prices. I will, and have recommended this establishment to my friends and anyone who is requiring computer based assistance. Thank you Don and Pat.

DeadDrop

1/5

Don't go here.Thought all my MB pins were bent, but that's how the MB is. But these guys bent them different and told me that was the problem, just because they didn't have the right CPU to check my MB. Got a new MB and the CPU was the problem, it was dead. Don't go here, trust me. They thought they charged me for nothing, but got a bad review, lmao

Nancy MacCara

5/5

Very helpful and courteous staff.
Just while dropping off laptop for repair they diagnosed one of my problems within minutes.
Excellent turn around time !
They knew their stuff !!
I would personally recommend.

T Hill

5/5

Amazing, incredible service! After being asked to download and run programs for what appeared to be a reputable company, my desktop computer's operating system files were damaged by malicious software during startup at approximately 11:40am Friday April 30, 2021. My beautiful desktop background wallpaper was gone and the screen was black, all the pre-existing program icons were missing except the Recycle Bin icon, and the only program icon showing in the taskbar was Skype. When I hovered my mouse cursor over the Windows (Start) icon the menu list did not appear - so I was not able to shut down the computer normally or get into any programs that way. I immediately called Failsafe, my call was answered on the first ring, and I met The Tech who put my computer back into money making, pre-hacking condition in just a few hours. The Tech said he had seen a similar case of corrupted files preventing start up of programs - which eased my mind considerably because I thought I might be getting my desktop back with most of my personal notes, files, photos, and programs missing. The Tech called me at 9:45am Saturday May 1, 2021 to inform me he had my desktop and all programs and files back up and running, and asked me to confirm which recently installed suspect programs I wanted removed. I was so happy and relieved when he called with the news. I immediately contacted one of my employers to let them know I'd be signing in to work at about noontime the same day and I was able to prepare for two new jobs and be ready for Monday morning. Great guy! Great service! I wasn't overwhelmed with techy technical language when The Tech described the issue and how he was going to fix it. THANK YOU FAILSAFE!!! YOU SAVED MY PAYCHEQUE AND MY JOBS!!!