My IT Guy - Kitchener, Ontario

Darryl Fletcher

We have been using MY IT Guy for the last 7 years. They are always available for my seemly silly questions or fixing or helping staff get their laptops running. David has been our contact person since we started with MY IT Guy. I love that i know the contact and trust them. with my business. Thanks for always being there!!

David Popowich

My IT Guy hosts our email server. This service has NEVER gone down and is always available to us. Everything ever asked of My IT Guy is done quickly and on time as promised. I recommend them to any small to medium size business who wants an external firm that cares.

Kathleen Beauvais

I must tell you how impressed I was with Don a few weeks ago. My work computer got locked out because of some Norton issue and I had a client coming to see me within minutes of this occurring. I immediately called your team and Don responded very quickly. He got my program unlocked and I was able to go on with my client's session.

Your guys are the best Adam! Thanks so much for your flexibility and your impeccable customer service. This is what has and will set you apart from the others!

Rosemary Anderson

Today was the second time I have used the services of My IT Guy. I was very pleased with the first interaction I had with Mike, who came to my home to sort through some fairly knotty computer problems.

Today, Adam and I connected remotely and he spent time sourcing the difficulty and fixing it, all the while keeping me advised of what was going on. He was very low key and direct, commiserated with my frustration, immediately inspired confidence in me that he could help, thoughtfully answered any questions I had, and just generally made me feel at ease with the (mystifying) process of computer repair. His instructions to me were very clear and concise (no computer speak!) which enabled me to contribute to the team effort of getting me back up and running.

There are few companies today offering this kind of service who bother to make a personal connection with the client. Because of this, I will be a client of My IT Guy for a very long time. Thank you, Adam, you have made my day!

Chris Dressel

There are no words to express how impressed I am with the amount of knowledge and professionalism shown to me by Adam and his team of experts at My IT Guy! Here's why...I know 0% about what makes a computer do what I want it to do. If my computer isn't feeling good - regardless of how big or small the problem is, all I have to do is call Dr. My IT Guy and they'll get it up and running again at 100% efficiency. Don't worry if you have trouble describing the problem you're having when you call them either. One click onto the Remote Help Desk and Adam or any one of his team can remotely check your computer to find the problem and fix it while you watch and will answer any questions you have while they're doing it. This IT doctor will also make house calls! So, now you're wondering how much this kind of service is going to cost you right? No worries! My IT Guy's prices are very reasonable. Adam did more for me than any other IT companies I talked to without charging me an arm and a leg when I was first looking for help - and I know he can help you too! My IT Guy is THE BEST!
Chris Dressel

Elizabeth Clegg

"A big thank you to you and Andrew for looking after me (well my computer) yesterday!
It is so much better today – for an old girl! Thanks again. Your support does not go unnoticed!"

We have been dealing with Adam and his team for 13 years now and they have been a tremendous support to our company. They are always available to help with any crisis, large or small. I was so relieved to have IT assistance from My IT Guy yesterday, that I wrote them the above note this morning.

Elizabeth Callon, Partner
Marathon Financial

Rhonda Kane

I run a counselling service with complex technological needs. I am a recent client of My IT Guy and could not be more pleased with both the customer service and the technological help that I received. They were timely in responding to my requests and quite polite. I was able to ask all of my questions and did not feel rushed. They offered and provided solutions that made sense and solved each issue that I was facing. They were proactive in ensuring that my system and all my information was protected, private and secure. In my business this is a priority. Their rate is reasonable for the expertise that they provide. I could not be more satisfied. I highly recommend this service.

Stephanie Clark

“I have relied on My IT Guy for several years now, and refer many colleagues to this efficient and cost-effective service.

Adam and his team keep my computer, which is used daily as I am a self-employed writer, purring contentedly!

Not at all tech-savvy myself, I so appreciate having a reliable and trustworthy "IT guy" available on an email's notice! Adam, your service rocks!”