Rocks & Gems - Banff, Alberta

Aiyana P.

Énormément de choix de pierre . J’ai du passer une heure a les regarder sans encore avoir fait le tour ! Il y en a pour tous les goûts ainsi que tous les prix . J’ai vraiment aimé qu’il y ai de petites pierres deja prêtes pour les colliers ou porte clé. Des bijoux a des immenses pierres , il y en a pour tous !

Le seul petit problème de mon coté est que durant tout le temps que j’ai été dans le magasin jamais un membre du personnel est venu me voir ou me demander si j’avais besoin d’aide pour trouver quoi que ce soit . Pourtant pas le personnel qui manquais ..

Grant K.

I recently ordered a Spinosaurus tooth as a gift for my son from the Banff location. Before ordering I talked with the Folks at Rocks & Gems on the phone for about 20 minutes. The staff were very knowledgeable and answered all my questions. Ordering something like this online always seems a bit stressful. But after speaking with them on the phone I felt confident to go forward with my purchase. I never asked for them to do it, but I had mentioned it was a gift for my 9 year old son. When the package arrived I opened it to inspect the contents and found that my package was not only packed with extreme care (packing peanuts all around) but as well they had taken the time to wrap the fossilized tooth and display case in nice tissue paper and a silver ribbon. To me this is above and beyond and by far the best online order experience I have ever had. It was ordered on a Thursday and showed up on a Monday. So happy there are small businesses and companies like this still. Thank you so much and I will be a returning customer. 5 star service

Lynn24

The Rockies in itself is an unforgettable experience. But the deeper it gets the more surprises await. Underneath them are a display of fossilized water and land creatures, gems, minerals and other precious metals.

Entering Rocks & Gems, it’s like the mountains opening up for everyone to come in - explore, discover and learn about a world unknown. Be charmed by the cuts, shapes and forms, either as displays or jewelry.

The pictures I took speak for themselves, Alberta from the layered rocks view— a multicoloured wonderland.

On the floor was Elizabeth, genuinely excited about the breathtaking displays and highlights from this store. Her enthusiasm quite contagious - must be lovely to work there.

She helped us deciding on gems to take with us as unforgettable gifts from the Rockies !

Thanks Elizabeth for the great help and Austin MacVicar, store manager for yet another side of the Rockies so well presented !

Noela B.

As someone who frequents Banff, this is always an essential stop! Pricing is the fairest I’ve seen in Alberta. The sterling silver jewelry is always very high quality. Customer service is unmatched, one employee helped out me and my partner finding a very specific ring size and we were so grateful.

My favourite store in Banff ❤️

Sim M.

Do not spend too much time here...you may end up buying stuff! 😀 The store is an eclectic collection of very cool gemstones and fossils - both Canadian and from around the world. The fossils looked well preserved. We bought a jade bear as a souvenir to commemorate our visit which felt more unique than buying a mug. They offer shipping on some of the items but not all. They have a website for online purchases off their physical store. This store is definitely worth checking out. I didn't think I'd be interested but I was surprised to find myself browsing through their displays and reading about them. They even have meteorite collectibles! Staff was helpful and knowledgeable.

Meg F.

I had a great time picking out different amber and opal rings when I visited the store - and absolutely loved my purchases. The sales associates were incredible and caught on to my preference/style immediately which helped me narrow in on what items I should try on (the inventory here is so large and varied). I am now writing a review 2 months later because unfortunately I was burglarized and two of my rings were stolen - the associate I spoke to on the phone, Fred - was amazing! He was able to locate my receipt and email to me for insurance purposes. To take the time out of his day to do this for me was greatly appreciated. Glad to know that there is a website so that I can purchase similar rings in memory of the previously loved ones!

Maria T. D. G.

Estoy encantada. Todos los artículos son preciosos y de calidad.
Muy amables y con mucha profesionalidad, Patricia un encanto de persona.
Ojalá! Pronto pudiéramos ir otra vez por allí.
Saludos desde España

Raquel Z.

I have gotten great jewelry here for many years now & truly love the amazing pieces that are very unique the incredible service they offer and the knowledge, friendly staff i just got three different rings for our family, our Mom, Hubby and myself and Patricia was such a beautiful, incredible helper in the process of acquiring our unique lovely rings very pleasant knowledgeable and helpful we definitely love coming back every year and seeing the breathtaking views of the mountains, the town & visiting this cute Third generation family own store that truly has brought soo many great pieces of jewellery & gems 💎 to our family through the years we are very thankful for this business and the way they care for their clients it is definitely a must stop place.! 💎💎💎🥰👌