S2S Electric Ltd - Canmore, Alberta

Basma D.

I had an extremely disappointing experience with customer service. The person who answered the phone was unprofessional, refusing to provide her name when asked and then abruptly hanging up on me. This kind of behavior is unacceptable and reflects poorly on the company. I expected better communication and respect when reaching out for assistance. I hope this issue is addressed to prevent other customers from having a similar experience.

Brett F.

S2S consistently delivers outstanding service! Their team has wired up numerous machines in our shop, and each time, we've experienced nothing short of excellence. Working with them is always a pleasure!

Charla S.

We've worked with S2S on a number of projects -- renovations, to electrical upgrades, to new fixture installations. The Owners have always been great to work with, and really helpful. Due to their long time in the area, they often know the history of our properties from when it was owned by the Previous Owner. This continuity of knowledge really saves a lot of time.

Many thanks -- we appreciate it very much.

Rhonda B.

Excellent workmanship by Chris and Ryan on my renovation project! They wired new pot lights, hard wired automatic blinds, installed new light fixtures, wired new appliances and kitchen cabinet lighting above and under the upper cabinets and along the toe kick. I just love it!! Excellent Job, very knowledgable, thank you so much!

Shotover C. &. R.

Had a ground pin fail on a piece of equipment and needed a replacement. Had our machine serviced by the next morning promptly and efficiently. Out the door price was what was quoted over the phone. Wouldn’t hesitate to recommend!

Cara M.

Overcharged for a ceiling fan installation. We had a tricky fan to install, was advised the electrician would arrive at 1pm, he called at 1.15pm. I had to leave for an appointment, when i returned he said he needed a battery for the remote, so i headed back out again to get one. Upon return i called him to let me in and he said wrong number and hung up. He then called me back to let me in. I was charged for 2.5 hour when he was only there for at least 1.75 hours. When i mentioned to 'Stu' as i called to advise i felt i was a cheated, he became rude and abrupt to me and asked for my credit card details which i did not want to pay with credit as i have the cash allocated for the work. He rudely told me to put it in an envelope and drop in the box behind his office (which i have never been to) I asked if i should address it to anyone in particular but i was talking myself as he had already hung up on me. I will never use this business again or recommend to any family or friends here in Canmore!

Liam B.

Had to call twice to get service to even show up. Service tech came December 23 and took part needed for replacement. No response until January 5 after multiple calls and was told it was delayed due to "supply chain issues" and S2S would call me when it came in to get installed. Sent me a bill January 14 for initial service and I replied asking for an update with no reply. Contacted them today asking again for an update and was told the part was not found in their "supply chain". Asked for the part back and they threw it out. I found the part on Amazon tonight. Waste of time dealing with this company and they lie.

Robb L.

I am very satisfied with the response both times I’ve contacted S2S. Both electricians were very personable and professional giving advice to help get to the end goal. Hard workers who were available and positive. What else can you ask for.